PAY FOR YOUR DEVICE ONCE IT'S DONE – AFTER 75 DAYS IT WILL BE RECYCLED
Oregon’s Mechanics lien law on personal property. A person who makes, alters, repairs or performs work or services of any nature and description upon, or in any way enhances the value of an article of personal property, at the request or with the consent of the owner, has a lien on such article, while lawfully in possession thereof, for his reasonable charges for the work done and materials furnished, and may retain possession thereof until such charges are paid. Our estimate is free. If you have agreed to a repair service, after signing this document, your device will be returned once payment is issued. If payment is withheld, the machine will be kept by a Trilex Repair Group LLC. member until payment is issued. If payment is not issued within 75 days of notifying you that the repair is complete, the laptop will be recycled in accordance with our e-waste management contract or resold. If you are leaving your device for a free estimate, you do not owe us any money. However, if you do not pick up your device from 75 days from the date the estimate is complete, the device will be recycled.
Furthermore, while it is store policy to contact you upon completion of repair, it is your responsibility to check with us when repair is complete - “I don't check my voicemail” or “your email went to spam” is not an acceptable excuse to get out of the 75 day rule. The clock on the 75 day rule starts from the moment we enter into our internal notes that a repair job is ready for pickup.
WE CAN WORK ON YOUR DEVICE
You are giving Trilex Fix Repair Group LLC. authority to repair your device. You agree not to touch anything during this process to prevent damage or interference with repair which will void any warranty.
ACCEPTED PAYMENT METHODS
The accepted payment methods are cash, VISA, MasterCard, Discover, American Express, Venmo, Bitcoin. No other forms of payment are accepted, & we reserve the right to keep the equipment until payment is made. For on-site repairs, payment must be made by credit card-we do not accept manual entry of credit card numbers. For mail-in repairs, we will send you an invoice, which you can pay by credit card.
WE ARE NOT TAKE RESPONSIBLE FOR COSMETIC BLEMISHES
We describe always do a brief overview overview of the device when it comes into our possesesion, but this does not mean all possible defects and problems of the equipment to be repaired. When more problems are found, you can edit the form even after you signed it. Trilex Fix Repair Group LLC. is not responsible or warranted for any pre-existing defects or future defects arising. By signing this document, you accept the condition of the item in how it was received, & any defects or problems we declare are not caused by us. You acknowledge Trilex Fix Repair Group LLC. Is not responsible for any such problems or defects unless we specifically take responsibility for it prior to the repair.
We are also not responsible for any scratches, dents, clinks, dents, dings, etc. Most of the equipment we received has already been severely damaged. We have very strict procedures on how to handle the customer’s equipment, so its appearance is the same or better than when it was entered, but we must never be responsible for any perceived appearance problems.
WE ARE NOT RESPONSIBLE FOR YOUR DATA IF IT IS LOST AT ALL
In data recovery & data transfer operations, you are responsible for checking the data in the storage. Once you see your data on this drive, you agree to sign the disclaimer. You agree that we are not responsible for any data on your device during the services we provide. By signing this document, you agree that the hard disk drive is a volatile mechanical storage medium that may fail at any time. The second point is that any hard drive failure cannot be attributed to Trilex Fix Repair Group LLC., & we are not responsible for any HDD, solid state drive, solid state hybrid drive or flash memory failure on any machine we own. For data recovery, if you disagree with the estimate, we will not be sending the data back to the customer.
By signing this document, you accept that we are not responsible for your data.
WARRANTY INFORMATION
The limited service warranty is 1 year for LCD screen replacements, 1 year for hard disk, memory replacement, 3 months for motherboard repair & replacement. The warranty may be invalidated due to further physical damage, negligence or liquid damage to the equipment. The warranty is only for the specific parts we replaced, not for any other problems or parts on the device. We repair delicate equipment that is easily damaged. You accept that any future problems with other functions on the device are related to previous shocks, not our craftsmanship. We only provide warranty services-no refunds, & any service for which one changes their mind or otherwise decides not to complete, for whatever reason, requires a technician to cancel the repair work, so as not to owe Trilex Fix Repair Group LLC.
WARRANTY DOES NOT COVER FUTURE SCREEN CRACKS
The warranty does not cover equipment that breaks again. By signing this document, you accept the following.
* The screen will not break on its own. The screen only breaks when it receives a physical shock.
* You are responsible for inspecting the equipment prior to receiving it to ensure It was not returned broken
* There must be at least four (4) dead pixels on the LCD to get a warranty replacement.
REPAIR OPT-OUT POLICY
If the repair price exceeds the originally approved price-the customer can opt out of the repair & choose to take back the equipment without paying for the repair. However, if the approved repairs have been completed and the work/parts/time has been invested in these repairs, Trilex Fix Repair Group LLC. reserves the right to modify or process any parts during such repairs. For example: if a ticket has an approved estimate for logic board repair, then the battery, keyboard, & screen are eventually needed, & only the motherboard repair is approved-the customer can choose not to repair & pay no fees, but Trilex Fix Repair Group Co., Ltd. . The repaired logic board may be retained.
LIMITATION OF LIABILITY
Taking into account the relative risks & benefits of the project to the client & the consultant, the distribution of risk allows the client to agree to limit any liability of the consultant to the client all claims, losses, expenses, damages of any nature whatsoever or claims expenses from any cause or causes, including attorneys’ fees, costs along with expert witness fees & costs, , Unless otherwise prohibited by law, this limitation is intended to apply to any & all causes of liability or litigation, so that the total aggregate liability of the Consultant to the Client shall not exceed the Consultant’s total fee for services rendered on this project.
