Trílex Fix Privacy Policy

Introduction

Trílex Fix is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your data when you use our services. By using Trílex Fix products and services, you accept this Privacy Policy. California residents may have additional rights, as detailed in our Additional Information for California Residents section.

Please note that this Privacy Policy does not apply to third-party websites linked from or linking to our site. We are not responsible for the privacy practices of these third parties.

Last Updated: January 6th, 2025

This Privacy Policy updates and replaces the previous boilerplate policy. We aim to provide a clearer explanation of our business practices.

Information Collection

Personally Identifiable Information (PII)

We collect data that can identify you, including your name, email address, phone number, address, device identifiers, IP addresses, geolocation, and financial information. Additionally, we may collect PII from third parties. Aggregate or de-identified information is not considered PII.

Non-Personally Identifiable Information (Non-PII)

This includes data that does not directly identify you, such as demographic information and general location. If Non-PII is linked to PII, it is treated as PII.

Information Collection Methods

We collect information through various methods, including:

  • Interactions with Trílex Fix Services: Your use of our services and products.
  • Customer Support Contact: Communications with our support team.
  • Third Parties: Data from vendors and banks.
  • Web Technologies: Cookies, Clear GIFs, web beacons, and similar technologies.

Cookies and Similar Technologies

Cookies

These are small files stored on your device to record preferences and actions.

Clear GIFs

Tiny graphics used to track site activity and gather information.

Third-Party Analytics

Automated tools evaluate site usage through tracking technologies.

Use of Collected Information

We use your information to:

  • Provide and support Trílex Fix Services.
  • Process transactions and send notifications.
  • Resolve disputes and collect payments.
  • Verify and authenticate information.
  • Detect and prevent illegal activities.
  • Communicate about accounts, features, and updates.
  • Personalize content and experiences.
  • Publish reviews and send promotions.
  • Advertise based on your use of our services.
  • Perform analyses and conduct legitimate business activities.

Information Sharing

We may share your PII with:

  • Service Providers and Affiliates: For operational purposes.
  • Credit Bureaus and Collection Agencies: As permitted.
  • Merchants: For transaction processing.
  • Companies in Mergers or Acquisitions: As required.
  • Government Authorities: For legal purposes.
  • Other Third Parties: With your consent.

Security Measures

We implement reasonable security measures to protect your personal information, including encryption and restricted access. However, please note that no security measure can guarantee absolute protection.

Restricting Information Sharing

You can limit our use of your personal information by:

  • Choosing not to provide PII, which may restrict service use.
  • Unsubscribing from marketing emails.
  • Adjusting browser settings to decline cookies.
  • Using mobile settings to limit ad tracking.
  • Opting out of certain uses via Google Analytics settings.

Third-Party Links

Our services may contain links to third-party websites. Please be aware that their privacy practices govern your use of these sites, not ours.

Special Provisions for California Residents

California residents have additional rights, including:

  • Access to and copies of collected personal information.
  • Requesting deletion of personal information, with some exceptions.
  • Opting out of the sale of personal information (we do not currently sell personal data).

Children Under 13

Our services are not intended for children under 13. If we discover that a child under 13 has provided personal information, we will delete it promptly.

Contact Information

For privacy questions or complaints, contact Trílex Fix:

Changes to Privacy Policy

We may update this policy periodically. Changes will be posted on our website, and material changes will be communicated in advance.

Governing Law and Changes

These Terms are governed by U.S. law. Failure to enforce any term does not waive our rights. If any provision is deemed invalid, the remaining provisions remain in effect. We may modify these Terms at any time, with material changes communicated at least 30 days in advance. By continuing to use our Service, you agree to the updated Terms.