Trilex Fix offers optional transactional SMS updates to customers with an electronics repair or service request.

Customers opt in through the Trilex Fix Mail-In Repair form. The SMS consent option appears on Page 2 of the mail-in form.

Customers are asked: “Would you like to receive repair updates by text message?”

Customers who wish to opt in must actively select the separate “I Agree” checkbox. The checkbox is optional and unchecked by default. Customers may submit a repair request and receive service without consenting to SMS.

By selecting “I Agree,” customers consent to receive transactional SMS messages from Trilex Fix about their repair, including check-in confirmations, diagnostic and repair-status updates, estimate or authorization requests, payment notices, pickup notifications, and shipping or tracking updates.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent is not a condition of purchase or service.

See the example below showing the optional SMS consent checkbox found on Page 2 of the Trilex Fix Mail-In Repair form.